In this honest ProofHub review, I’ll go over the platform in detail, including its features, usability, security, integrations, and even customer support.
TL;DR
- Range of features: 6/10. ProofHub doesn’t offer a good range of project management features as well as customization and budgeting ones.
- User interface and usability: 8/10. The platform is easy to use and new joiners can easily adapt to the interface.
- Security measures: 9/10. ProofHub offers enterprise-grade security. There are no complaints or security risks found for now.
- Integrations: 6/10. ProofHub provides a small range of integrations, and even though this drawback of theirs was noticed a few years ago by users of the platform, ProofHub still hasn’t improved its situation.
- Customer support: 8/10. Despite the occasional dissatisfied user with customer support, pretty much everyone has been happy with the attention they’ve been given by support.
- Pricing model: 8/10. Compared to other project management software on the market, ProofHub doesn’t offer a per-user pricing structure, which is a huge advantage for larger teams on a budget.
Average rating: 7.5/10.
ProofHub Overview
ProofHub is a project management and team collaboration software that has built-in time tracking and reporting.
The platform offers an extensive toolkit including task management, Gantt charts, and proofing tools, enabling teams to plan, collaborate, and deliver projects efficiently.
ProofHub provides users with a centralized platform for storing data, tracking progress, and facilitating communication, making it easier for your team to follow deadlines and stay organized.
With ProofHub, your team can create and manage projects with ease by assigning tasks to group members and breaking tasks into subtasks.
Team collaboration is also facilitated by the real-time chat function of ProofHub, where you can all discuss and comment for feedback.
Teams can track how much time each member spends on certain tasks and the platform can also generate timesheets and time reports.
While using the platform, you can view your projects in different formats such as Gantt charts, tables, and boards.
💡ProofHub has an inbuilt proofing tool for reviewing images and files. You can also add notes and mark changes on the files you have edited.
I found the tool to be a good option for small-to-medium-sized businesses, which are looking for proofing tools and the ability to track and report on projects.
➡️ Since the aim of this guide is to review ProofHub in great detail, I’ll be providing my unbiased ratings on the platform’s features, interface, security, integrations, and customer support.
Let’s dive deeper into the software’s features: 👇
ProofHub’s Core Features
Project and task management
ProofHub’s task management feature allows users to create, assign, and track tasks with different view formats such as Gantt charts, tables, and boards.
This feature offers teams the opportunity to divide tasks into subtasks and set custom workflows.
Implementing this approach to an organization’s tasks includes the ability to set start and due dates, assign members to certain tasks, and add custom labels for categorization.
Team collaboration
ProofHub offers a robust set of collaboration tools, which include real-time chat for teams and individuals, discussing different topics within projects, and an announcements feature for important updates to inform team members.
The platform also allows file sharing, commenting on tasks, and mentioning teammates.
There is a proofing tool for reviewing and approving documents, which allows annotation and sharing of in-context feedback.
Time tracking and reporting
ProofHub allows teams to track team members' time spent on tasks either manually or using an automatic timer, with the ability to set time estimates and compare them against actual time logged.
The reporting features offer different types of reports, including resource, project, and workload reports, which can give insights into the progress of the project.
By using all this data, leaders can make data-driven decisions and improve overall project efficiency.
Customization
ProofHub provides many customization options, which allow users to tailor and build workflows to make the team’s processes.
You can also create project templates for quick project initiation and add multiple custom fields to catch relevant data.
Rating: 6/10
According to some G2 users, ProofHub doesn’t offer a good range of project management and budgeting features.
ProofHub users have also noted that there are limited customization options to the platform and this feature can be better developed.
ProofHub’s Interface: Is It Easy To Use?
ProofHub’s interface - at first glance - is intuitive and easy to use.
You can navigate through the platform with great ease and on-board new team members with no difficulties.
Most G2 users can agree with me that ProofHub’s interface is well-organized and has a small learning curve.
There are many built-in conveniences such as the ability to reorder tasks by dragging and dropping them.
It is also easy to create dependencies between tasks in a Gantt chart by dragging a circle that appears from one task to another.
Rating: 8/10.
The platform is easy to use and new joiners can easily adapt to the interface. On G2, users of ProofHub note that the interface is suitable for non-tech-savvy specialists and despite that, they manage to get around.
Even though most G2 reviewers have a positive opinion about the platform, others would say quite the opposite.
ProofHub’s Security Measures
ProofHub offers various forms of security for its users like 128-bit SSL encryption to protect data in transit.
The platform provides users with real-time status updates and historical platform performance metrics. ProofHub’s support team is available 24/7 to respond to users’ concerns.
Not only will you be able to check when each member of your team has last logged in, but also the platform allows the administrator to see what has happened in their account in real-time.
ProofHub’s infrastructure is designed with many layers of protection and gives you better visibility and control of your data.
If you’re on ProofHub’s Ultimate Control plan, you will get access to:
- IP restrictions.
- Activity logs.
Rating: 9/10.
ProofHub’s security measures are reliable and allow personal control of one’s data.
ProofHub’s Integrations
ProofHub’s integration options are limited to about 10 platforms, which is a concern for most users of the platform.
Some of the integrations are:
- Slack.
- Box.
- Dropbox.
- Google Calendar and iCal.
- Google Drive.
- One Drive.
Rating: 6/10.
ProofHub has a small range of integrations, and even though this drawback of theirs was noticed a few years ago by users of the platform, ProofHub still hasn’t improved its situation.
Most G2 reviewers have seen some improvement, but not large enough.
ProofHub’s Customer Support
ProofHub offers good customer support with excellent customer service, according to the majority of G2 reviews.
According to users of the platform, ProofHub is always there for you when you need customer support.
“Plus they provide excellent customer support.” - G2 Review.
If you’re on their Ultimate Control plan, you’ll also get access to priority support.
Rating: 8/10.
Despite the occasional dissatisfied customer with customer support, pretty much everyone has been happy with the attention they’ve been given by support.
ProofHub’s Pricing Model: Does It Provide A Good Value For Money?
ProofHub’s pricing model is pretty straightforward.
The platform doesn’t offer a freemium plan, however, there are two tiers:
- Essential: $45/mo, which gives you access to 40 projects, unlimited users, and 15 GB of storage.
- Ultimate Control: $89/mo for the first three months and then $150/mo afterwards, which adds more customization options and advanced workflows.
The platform does offer a 14-day free trial if you access the Ultimate Control plan, which allows you to test all its functionality before subscribing.
Rating: 8/10.
Compared to other project management software, ProofHub doesn’t offer a per-user pricing structure, which is a huge advantage for larger teams on a budget.
Even though the platform doesn’t offer a freemium plan, you can still check out its features before subscribing to one of its pricing plans.
How Does ProofHub Compare To Alternatives On The Market?
What Are Customers Saying About ProofHub?
Throughout this article, I’ve been showing you a glimpse of the customers’ opinions on ProofHub – but let’s dive deeper.
TL;DR: ProofHub is a centralized project management tool with an intuitive interface and cost-effective flat-free pricing, though it has limited integrations and can overwhelm users with notifications.
What users love:
- Centralized project management with all necessary tools in one place.
- Intuitive user interface with a small learning curve.
- The flat-free pricing model for unlimited users is seen as cost-effective.
Common complaints:
- There is a very small range of integrations.
- The volume of notifications can be seen as overwhelming.
- Email notifications for task updates can be cluttered and excessive.
Verdict: Is ProofHub Really Worth It?
So far, I've rated ProofHub:
- Range of features: 7/10.
- User interface and usability: 6/10.
- Security measures: 9/10.
- Integrations: 6/10.
- Customer support: 8/10.
- Pricing model: 8/10.
Which gives ProofHub an average rating of 7.5/10 for me.
To summarize:
ProofHub is ideal if you:
✅ Need an all-in-one project management and collaboration tool.
✅ Prefer a flat-free pricing model with unlimited users.
✅ Are looking for an intuitive interface with a small learning curve.
ProofHub isn't the best option if you:
❌ Rely on third-party integrations.
❌ Need advanced automation and AI features.
❌ Are looking for highly customizable notification settings.
Looking For A ProofHub Alternative?
Despite ProofHub’s good range of project management features and excellent security measures, some users are concerned about the tool’s integrations, customer support, and pricing model.
The additional problem is that I’ve noticed companies paying for too many separate tools as tools like ProofHub do not have enough built-in functionality.
Across the ProofHub alternatives on the market, SmartSuite (that’s us) offers an affordable, easy-to-use, and feature-packed project management solution.
- Our software offers better task management capabilities through 40+ fields, including a linked records field – which is ideal for IT project management.
- SmartSuite has built-in team collaboration tools like email integration, whiteboards, and a member directory.
- We are not trying to add to the noise of other project management tools. Our solution aims to create one unified no-code platform that runs the entire operation, from project management to process automation to real-time collaboration.
Let’s look at some key features that make SmartSuite the best ProofHub alternative in 2025: 👇
#1: Plan, Track & Manage Simple To Complex Projects
SmartSuite’s project management features help teams plan, track, and manage multiple projects at scale.
To simplify the process, your team will get various built-in features to execute your tasks with ease.
💡 Interested in how other team leaders are using SmartSuite? You can check out our video walkthrough:
Here are the features that teams love the most about SmartSuite’s platform:
- Smart task management: You and your team can turn any item field into a task—a checklist item, comments, or sub-item. You can easily build a task list and assign it to a specific team member with a priority status and due date.
- Project phases and milestones: Having milestones ensures your project stays on track and moves towards the team’s objective. With SmartSuite, you can set up projects and monitor them. And if there are any issues with any of your projects, you can flag them.
- Files and project deliverables: Manage and organize all your documents. It is also possible to attach project-related files, share feedback with your team, and manage version history, all within your work context.
💡 SmartSuite supports formats like PDF, GIF, CSV, PNG, and MP4 and integrates with Dropbox, Google Drive, Box, and Microsoft OneDrive, making adding files to your team’s workflows easy.
You can add images directly in SmartSuite by connecting your social media and Unsplash accounts.
- Native time tracking: You can monitor and evaluate task and project completion times. Built-in tracking helps the team’s time entries see estimates and segment billable and non-billable entries.
#2. Integrated Team Collaboration
Our platform focuses on facilitating integrated communication with less contextual switching.
SmartSuite’s comprehensive team collaboration feature is replete with tools to ensure team members get real-time updates, share feedback or approvals, and keep clients updated.
Some key features that boost a team’s productivity include:
- Comments to task conversion: You can convert any comment into an action item within a record or a field within a record.
Also, your team leaders can assign these tasks to team members and track their progress in real-time.
- Member’s Directory: Your leadership team will get a complete list of all your team members in a dedicated space and get access to information about their department, position, location, timezone, etc.
To find the right member/s, you can use filtering options without manually scrolling through the list.
- Email integration: Integrating your email account with SmartSuite and sending and receiving emails within your workspace with no need to switch.
And the best part? SmartSuite offers an intuitive mobile app that lets you stay in touch with co-workers on the go.
#3. Flexible Automation Builder
SmartSuite offers automation starting from its free plan, similar to ProofHub.
However, SmartSuite’s automation builder is much more user-friendly and lets you automate actions across workspaces—on a task or overall project level.
It gives you more power to automate and build processes that handle recurring tasks such as status updates or follow-up emails.
The automation builder offers no-code functionality to build simple one-liner sequences or multi-step flows through triggers, conditions, and actions.
Your team can choose the prebuilt actions or integrate SmartSuite with email, file storage, messaging, or SMS platforms such as Slack, Microsoft Suite, Slack, and Calendars to build custom actions.
You can, for example, authorize your account by selecting the Gmail integration action, specify your email addresses, and customize your message.
This email will be sent when the trigger and its conditions are met.
#4: Comprehensive Project Reporting
Our solution has a dynamic project analytics tool with customizable charts and graphs.
The reporting dashboard helps your organization track project performance, understand resource allocation, and identify projects that are progressing at a slower rate.
Based on that information, your leadership team can quickly develop plans to overcome roadblocks and get the project back on track.
You can visualize reporting in Grid, Card, Kanban, Timeline, Map, Calendar, or Dashboard views.
It is possible to add as many as needed to build a visual storyboard for your project’s progress.
To share reports with your stakeholders or clients, you can make the report public and make the documents accessible.
SmartSuite Pricing
Similar to ProofHub, SmartSuite has a free plan, but a more generous one.
SmartSuite’s free plan gives you access to 250+ automation actions, team collaboration, multi-dashboard views, and more.
There are four paid plans with a 14-day free trial:
- Team: Starts at $10/user per month, including Gantt charts, timeline views, 5000 automation runs, and time tracking.
- Professional: Starts at $25/user per month and adds two-factor authentication, Gmail & Outlook integrations, and unlimited editors.
- Enterprise: Starts at $35/user/month and includes access to audit logs, data loss prevention, and 50,000 monthly API calls.
- Signature: A customized plan tailored to your organization’s needs and team size with no predefined limits.
Get Started with SmartSuite For Free Today
ProofHub is a good project management solution for task assignments, subtask creation, and integration with multiple apps.
However, I feel like an all-in-one project management solution is non-negotiable for managing more complex projects in 2025.
Organizations should be looking for all-in-one project management solutions that have built-in team communication, reporting, and collaboration features so they wouldn’t have to rely on third-party integrations that are adding to their costs.
SmartSuite’s platform helps you tackle this by offering just the right customization and a library of 200+ project management templates to get your projects up and running.
Here’s what's in it for your team when you try SmartSuite:
- Access to a generous free plan with features including multi-board views (Kanban, Chart, Map, Timeline, Card, and Calendar), 100 automation/month, and 40+ field types, including formula and linked record fields.
- No-code automation builder to set up to 500,000 trigger/action workflows.
- Built-in productivity tools, including time tracking, status tracking, and checklists.
- Team collaboration and planning tools such as whiteboards and SmartSuite docs.
- Resource management across projects and teams.
- 40+ field types, including the option to add your custom fields.
Sign up for a free plan to test the water or get a 14-day free trial to explore all its amazing features.
Or, if you’d like to talk to our team of experts, schedule a demo.
Read More
- 10 Best Project Management Tools For Remote Teams In 2025: A comprehensive article if you’re looking for a project management software for your remote team.
- ClickUp Review: Is It Worth It In 2025? We dive deeper into ClickUp’s features and pricing model.
- 10 Best Client Management Software In 2025: Are you working with B2B clients? If yes, check this guide out to find the best client management tools in 2025.
- 10 Best Healthcare Project Management Tools in 2025: Learn more about the best healthcare project management platforms on the market.
- 10 Best Project Management Software for Construction in 2025: Find out what platforms are construction companies using to manage their tasks.
