Success Starts with Support: Customer Success and IT Teams Collaborate to Deliver Top-Notch Service
Success Starts with Support: Customer Success and IT Teams Collaborate to Deliver Top-Notch Service

The Agile Brand: AI & the Workforce

Emma Montgomery
Emma Montgomery
Onboarding Specialist
October 6, 2023
6 minutes
The Agile Brand: AI & the Workforce
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Success Starts with Support: Customer Success and IT Teams Collaborate to Deliver Top-Notch Service
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This Agile Brand podcast episode, AI & the Workforce, delves into the transformative impact of AI on workforce dynamics and how intelligent businesses are harnessing automation to enable citizen developers and streamline operations. Joining us for this discussion is Jon Darbyshire, the CEO at SmartSuite, an industry leader in innovative workflow automation solutions.

Workflow automation using AI has revolutionized how businesses operate, significantly enhancing operational efficiency and decision-making processes. We explore the key aspects of this integration and its profound implications for businesses in various sectors.

Consolidation of Workflow Tools

Many businesses grapple with the challenge of managing multiple disconnected tools. SmartSuite's integration enables businesses to consolidate their workflow needs into a unified platform, eliminating manual data transfer and ensuring a more integrated workflow.

Enhanced Operational Efficiency

AI integration streamlines tasks and approval processes, reducing manual effort and minimizing the risk of human error. SmartSuite's AI can validate information before granting approvals, ensuring compliance with preset criteria and accelerating operational efficiency.

Efficient Process Creation

SmartSuite's AI-powered automation allows businesses to create complex processes, reports, and fields effortlessly. By simply describing the desired process, the platform automatically generates the necessary components, saving valuable time and resources for businesses.

Integration of AI in Workflow Automation

During the podcast, Jon Darbyshire elaborates on how SmartSuite has successfully integrated AI into their workflow automation processes, empowering businesses to work smarter and more efficiently. The platform's emphasis on data-driven insights and comprehensive decision-making aligns with the evolving needs of businesses in today's competitive landscape.

Empowering Citizen Developers

SmartSuite's user-friendly interface and robust support system empower citizen developers and non-technical personnel to actively participate in the automation process. The platform fosters a culture of innovation and collaboration, facilitating cross-functional teams to work seamlessly towards common goals.

The podcast underlines the profound impact of AI and automation on the workforce, emphasizing SmartSuite's pioneering role in facilitating businesses to embrace automation. Their commitment to seamless integration and fostering a collaborative work environment has redefined the landscape of workflow automation.

Listen to the full podcast recording here.

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