What's New in SmartSuite: April 2025

April 2025 Product Updates

The April 2025 release brings a wide range of enhancements that make SmartSuite more powerful, consistent, and user-friendly. From new conditional section logic that leverages hidden fields, to fully editable drill-in grids, to improved email rendering in the Communications Center—this update is all about bridging gaps between insight and action. With usability improvements like bypassing the homescreen for single-solution users, clearer tooltips in automations, refined date and time handling, mobile chart support, and advanced webhook outputs, SmartSuite continues to evolve into a platform that adapts seamlessly to the way you work.

Conditional Section Logic: Support for Hidden Fields

Gain more flexibility by basing a section’s visibility on a field’s value—even if it’s hidden. With the new Enable hidden fields in conditions setting, you decide whether conditions referencing hidden fields are automatically false or determined by their actual value.

Key Highlights

• Flexible Visibility Logic: Turn on “Enable hidden fields in conditions” to evaluate fields—even if they’re hidden.
• Default Off: By default, hidden fields count as false in visibility conditions, preserving current layouts.
• Section-Level Control: Choose on a per-section basis to ensure the right combination of hidden fields and display logic.
• Clean Layouts, Powerful Rules: Keep fields hidden for a clutter-free page while still using their values to drive display logic.

Leverage hidden field data to craft dynamic, condition-driven layouts that remain sleek and user-friendly, granting you more control over how information is displayed and ensuring your pages stay uncluttered, streamlined, and ready for efficient user interactions.

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Editable Drill-in Grids

We’ve supercharged the Drill-In Grid experience with full inline editing support! Users can now edit, manage, and even create records directly within the drill-in modal—without needing to open each record individually. This brings the full power of the Grid view right into your data exploration workflows.

Key Highlights

• Full Inline Editing: Edit single fields or entire records inline—no need to open the record detail view.
• Bulk Actions: Use right-click or multi-select to bulk update, delete, duplicate, print, export, or copy selected records.
• Add Records on the Fly: Insert new records inline with + buttons at the bottom, between rows, or after the last row—just like in standard Grid view.
• Smart Filtering Behavior: If an edited or newly added record no longer matches the parent filter, it’s removed from view—just like in the main Grid.
• Real-Time Collaboration: See the names of users currently editing cells in the drill-in grid, helping avoid conflicts and boosting team visibility.
• Performance & Permissions Ready: Fully respects record- and field-level permissions, with performance parity to the main Grid.

Inline editing in drill-in grids bridges the gap between insights and action—giving you an even faster, more intuitive way to manage your data right where you’re working.

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Improved HTML Handling in Communications Center

We’ve enhanced how emails are displayed in the Communications Center to better reflect the original formatting. No more broken layouts, missing tables, or stripped-down signatures—emails now look much more like they did when they were first sent or received.

What's Improved

• Emails in the Communications Center are now rendered using safe HTML, improving readability and maintaining structure.
• Support for rich formatting elements like tables, inline images, and custom signatures.
• Email chains are now displayed in a cleaner, more structured format—making back-and-forth conversations easier to follow.
• We continue to sanitize unsafe HTML and scripts to maintain platform security while improving visual fidelity.

This is a big step toward delivering a more polished, email-client-like experience inside SmartSuite—without compromising on security.

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Bypass Homescreen

We’ve streamlined the login experience for users who only have access to a single solution. Instead of landing on the Home Page and manually navigating to the solution every time, these users will now be taken straight to their solution on login—saving time and reducing unnecessary clicks. Of course, the Home Page is still just a click away in the top navigation.

What's Improved

• Users with General Access, Guest, or View Only roles who have access to only one solution are now automatically redirected to that solution upon login.
• These users can still access the Home Page at any time via the top-right navigation menu.
• Admin and Solution Creator roles continue to land on the Home Page regardless of how many solutions they have access to.
• Users with multiple solutions or no solution access will still land on the Home Page by default.

This enhancement is part of our ongoing efforts to make SmartSuite more intuitive and efficient for all user types.

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Automations: Improved Value Tooltip

We’ve added helpful tooltips to value pills in automation actions, making it easier to understand where each piece of data originates. No more guessing or digging through previous steps—just hover over the pill to see its source.

What's Improved

• Value pills in automation actions now display a tooltip on hover that shows the source of the data (e.g., “Step 2: Create Record”).
• This improvement helps clarify the origin of dynamic values without disrupting the flow of building automations.
• Applies to all users building or editing automations—no role or permission restrictions.
• Designed as a lightweight, fast-loading enhancement that doesn’t slow down the automation interface.

This small addition packs a big usability win, especially when working with multi-step automations.

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Enhanced Handling of Date and Time Values

We’ve updated the behavior of the DATE() function to make it consistent and predictable across all use cases — it will now always return a date-only value without a time. To complement this change, we’re introducing a new function: DATETIME(), which returns a precise date-time value and gives users full control over date/time-based calculations.

Key Highlights

• DATE() now always returns a date-only value with the time stripped, regardless of context.
• New DATETIME() function introduced for working with exact date-time values.
• Improved consistency in formulas like DATEDIFF() and NOW() across different timezones.
• Backend calculations use the workspace timezone, while display uses the user’s timezone.
• Full support for parsing date and time strings in various formats.

These updates ensure that formulas using dates and times are now consistent, accurate, and easier to reason about—especially across different timezones. Whether you're building deadline reminders, aging reports, or time-sensitive automations, you now have the precision you need.

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Mobile: Chart Support

You can now view rich, interactive chart widgets right from your phone or tablet! We’ve brought full chart support to the SmartSuite mobile app so your dashboards stay powerful—on any screen.

Key Highlights

Chart support in mobile dashboards for the following types:

1. Bar, Column, Line, Area, Pie, Donut
2. Stacked and 100% Stacked (Bar, Column, Area)
3. Bubble, Scatter, Heatmap

• Dynamic Filters are fully supported to personalize views.
• WebView-based rendering ensures smooth performance and consistent appearance across devices.
• Optimized for touch so interacting with mobile charts feels intuitive and seamless.

This brings powerful data visualization into your pocket—making it easier than ever to monitor trends, track metrics, and make informed decisions on the go.

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Array of Objects as Webhook Action Outputs

We’re excited to announce that you can now configure arrays of objects as outputs in Webhook actions (HTTPS requests to REST endpoints returning JSON), then feed those object lists directly into Looping actions for powerful, structured automation.

Key Highlights

• Webhook actions can now expose JSON arrays of objects as configurable outputs
• Each object within the array becomes available for subsequent Looping actions
• Object keys are listed in a dropdown for easy field mapping
• Supports any REST endpoint returning JSON arrays via a Webhook action
• The original full JSON payload remains accessible for backward compatibility

This feature enables smarter, more flexible automations—especially when integrating with external systems that return structured lists via webhook or REST request.

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April’s updates focus on giving users more control, clarity, and speed across everyday workflows. Whether you’re designing dynamic record layouts, managing data inline, sending polished communications, or building precise automations, these enhancements make SmartSuite more intuitive and efficient. Add in mobile chart access and richer webhook handling, and you have a release that strengthens both usability and scalability. Together, these improvements keep SmartSuite aligned with its mission: empowering teams to work smarter, faster, and with greater confidence.

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