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Conversations Happen In Real-Time, No Matter Where You Are
Boost Productivity with Contextual Conversations
No more back-and-forth between different platforms. Have the relevant conversations right in the context of your work. Improve productivity and efficiency with focused, contextual discussions.
Share an idea, ask questions, clarify details, or convey the nuances of status, risk or blocking issue. It like a personal Slack channel right where the work is getting done
Grab Attention
With A Mention
@mention members or assign comments to pull them in to a quick conversation to keep work moving. Every @mention triggers notifications to the recipient's Notification Center in SmartSuite and via email.
Open Comments
Directly In Grid View
Display Open Comments in Grid View to quickly spot conversations at-a-glance. Click the icon to open an existing conversation and jump in.
More Options for Content
To Tell Your Story
A unique and game-changing feature allows users to add images, attachments, emojis, and more to any conversation. When words aren’t enough, bring in the big guns to weave your perfect story, no matter what your topic.
Instantly Filter
Conversations
Stay focused on Open Comments, or quickly shift to view All or Resolved items in any record. Next up is making a version of this for face-to-face conversations.
Assignments With
A Simple Comment
Conversations inevitably create action items, which are easily lost in the sea of competing priorities. Comments can be assigned to members, appearing in their notifications and My Work until they are marked as resolved.
Seamless
Email Integration
Introducing our latest feature - direct email integration within tasks. Now you can send an email from within any task in SmartSuite, enhancing collaboration while reducing context switching. Keep all your communication - and your focus - in one place.
Extend Your Conversations Beyond SmartSuite
Reach out to those outside of SmartSuite without leaving your workflow. Send emails to external contacts and have the conversation tracked within the context of your task. Simplify communication and keep your team in the loop.
Personalize Your Emails with Smart Templates
Efficiently compose context-rich emails using our new templating feature. Pull data directly from your tasks to generate customized emails – populate the 'To' field, craft the perfect subject line, and create a personalized email body. Make every communication meaningful and time-efficient with SmartSuite.
Let's Talk About How Customers Use Conversations
Explore how customers use conversations to collaborate smarter and see how they can improve your team’s communication.
Finance Departments
Manage annual planning cycles across the company, or clarify the details of budget line items right from the record you’re working on - leave clogged email inboxes behind.
Creative Agencies
Encourage collaboration between creative leads, account managers, designers, and copywriters by discussing and brainstorming creative assets right where the work is happening.
Early Stage Startups
Founders can up the efficiency of a lean team, communicating directly on work that is being done or easily assigning an idea that came up in a conversation.
Legal Teams
Attorneys and paralegals can keep all of their privileged communications in one place, attached to the client record or matter they are discussing.
Software Product Management
Ensure that your team can communicate as features are being designed, implemented, and tested, with the ability to ask clarifying questions or get on-the-spot approvals. Go fast and don’t break things!
Conversation Rich Text Features
Enhance any conversation with text and formatting features available in our next-gen docs.
Rich Text
Use all the rich text features available in documents directly in comments. Tell your story.
Insert An Image
Display images by selecting or pasting them into your document or comment. No, not every comment needs a meme.
Embed Links
Create rich hyperlinks to external sites or link to internal SmartSuite content.
Numbered List
Use a numbered list for your information to make it easy to reference.
Add An Attachment
Share files of any type by easily embedding them.
Heading Styles
Format text with distinctive headings that allow you to collapse their content.
Frequently Asked Questions
What is the Communication Center in SmartSuite?
How does the Communication Center improve productivity and efficiency?
Can I mention team members or assign comments in the Communication Center?
Where can I view open comments in the Communication Center?
Which plan types provide access to the Communication Center feature?
What additional options are available for content in the Communication Center?
How does the Communication Center integrate with email?
Hey, let's talk.
No therapy needed - let’s get started with smarter conversations. Communication is 🔑.
