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Last Updated: November 10, 2025
Any questions about the policy should be sent to support@smartsuite.com

SmartSuite Processors

‍SmartSuite uses a range of third party service providers to assist with its data processing activities. When we work in our capacity as a data processor with these service providers, the service provider is a Subprocessor of SmartSuite.

This page lists each Subprocessor, the services they provide to us, and their location. Before engaging with a Subprocessor, SmartSuite performs  due diligence, which includes security and legal analysis. Each Subprocessor is subject to contract terms that enforce compliance with applicable data protection laws.

Core Infrastructure Subprocessors

SmartSuite may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the SmartSuite services:

Sub Processor
Activities
Location(s)
Sub Processor
Amazon Web Services
Activities
Infrastructure (Cloud Service Provider)
Location(s)
USA, Ireland*
Sub Processor
MongoDB Atlas
Activities
Database services
Location(s)
USA, Ireland*
Sub Processor
FileStack
Activities
File Management Services
Location(s)
USA, Ireland*

* Only for customers using European Data Residency

Other Third Party Subprocessors

SmartSuite may use the following subprocessors to perform other service functions:

Sub Processor
Activities
Location(s)
Sub Processor
Chargebee
Activities
Billing
Location(s)
USA
Sub Processor
Intercom
Activities
External Communication / Customer Support, Documentation
Location(s)
USA
Sub Processor
Stripe
Activities
Payment Processing
Location(s)
USA
Sub Processor
Google LLC
Activities
Google Maps, Google Meet
Location(s)
USA
Sub Processor
Atlassian
Activities
System Status
Location(s)
USA
Sub Processor
OpenAI, LLC
Activities
Artificial Intelligence Services
Location(s)
USA
Sub Processor
Fireflies.ai Corp.
Activities
Notetaking, Call Recording
Location(s)
USA
Sub Processor
Zoom Video Communications, Inc.
Activities
Video Conferencing
Location(s)
USA
Sub Processor
OneSchema
Activities
File Import Services
Location(s)
USA
Sub Processor
Paragon
Activities
Integration Services
Location(s)
USA